Support Portal

Support Portal Registration

This article describes how to register on the Support Portal. See a step-by-step guide how to register and what to be aware of.

Table of Contents

Benefits SICK-ID registration

One login for multiple digital services. With your SICK ID, you can log in to the support portal and a range of other digital services and applications. More information can be found here: 

Where to register

  • Go to
  • Navigate to the user icon () and click "Register".

If possible please fill out all fields so that we can provide you the best possible service. Fields marked with an "*" are mandatory fields. Please choose your business email address and a secure password and submit the registration request. 

Confirming registration

After the registration you receive an email. Please confirm your email address by clicking on the link in the email. 

Particularities registration

Complete registration by login at

To complete the registration process, please navigate to again and login once using the email address you chose for registration.

This is a mandatory step, which has to be done after the email is confirmed.

Duration to finalize the registration

After your first login to, it may take up to 2 business days for us to complete your registration. Once completed, you will receive a final confirmation. After that, you will be able to use the SICK Support Portal.

Problems with registration or Support Portal login

When you have problems during the registration process or if you are already registered and cannot log in, please contact us by filling out this contact form


We will soon be improving our registration process to make it more convenient for you and your colleagues. We will keep you informed about this.

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