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Support Portal

Welcome to the Support Portal

The fastest path to resolve your technical request

Search our Knowledge Base for instant answers or create a request to connect directly with your local SICK expert for quick resolution. For full functionality simply log in in with your SICK ID or register.
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Knowledge Base
Info about Support Portal
FAQ: How to use the SICK Support Portal
Collection of frequent questions & its answers
FAQ
Most Recent Articles
The calibration of the ENS35 / ENM35
Tutorial
The mounting of a ENS35 / ENM35; EKS36 / EKM36; EES37 / EEM37;
Tutorial
New Resources, RIDs at the ENS35 / ENM35
FAQ
How to train a PLB/PALLOC neural network on dStudio
Tutorial
Different ways to change field polygons in the object detection application
This arcticle shows ways to change field polygons in object detection.
Tutorial
Top Rated Articles
HF Transponder Memory Structure
Information about the memory structure of a HF transponder
Tutorial
UHF Transponder Memory Structure
Information about the memory structure of an UHF transponder according to ISO/IEC 18000-63 and EPCglobal of GS1
Tutorial
picoScan100: rosbag recordings
picoScan100 data recordings in rosbag format.
Application /Product Knowledge
picoScan100: How to use a contour as a reference?
This video explains how to use a contour as a reference.
Tutorial
picoScan100: How to output the perpendicular distance of a field?
This video explains how to output the perpendicular distance of a field.
Tutorial