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Knowledge Base
Info about Support Portal
Support Portal Registration
This article describes how to get access to the new Support Portal. Please follow the instructions below, and if necessary, use the contact form as shown in the segment “Problems with registration" to let us help you.
Tutorial
FAQ: How to use the SICK Support Portal
Collection of frequent questions & its answers
FAQ
New Support Portal available
This article provides a brief overview of the new Support Portal, it's key benefits and information on how to access it.
Application /Product Knowledge
Most Recent Articles
TiM Protocols and Integration
This page will provide an overview of available TiM2xx,5xx-7xx protocols and interfaces and guide you through integration options.
Tutorial
What does Device Backwards Compatibility (DBC) mean and how does it work?
Backwards compatibility is an optional IO-Link feature that allows sensors/devices to behave like a previous device version. A sample product is the AS30 Prime. Read more in the article.
FAQ
Connect + Software Tutorial
This tutorial explains how to access the SICK ultrasonic sensors with the Connect + software.
Tutorial
IO-Link - what are input and output process data and how many bytes do they have?
FAQ
Inspector85x firmware releases
Firmware for Inspector85x.
Release Note
Top Rated Articles
picoScan100: rosbag recordings
picoScan100 data recordings in rosbag format.
Application /Product Knowledge
ROS2 - sick_scan_xd tutorial playlist
Tutorial
Reaction Time Testinput Pin2 WTB4SC-3P2262 IO-Link
Describes the reaction time of a test input via Pin2 WTB4SC IO-Link.
Application /Product Knowledge
MLG2 Pro - Pallet differentiation via “Object Recognition”
The article explains how to use the MLG2 Pro to differentiate between various types of pallets via "object recognition".
Application /Product Knowledge
guiding of thicker objects with WebChecker MLG - Part 1
The article answers the question whether or not the WebChecker MLG is suited for thicker objects and lists some restrictions - Part 1.
Application /Product Knowledge