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Support Portal

Welcome to the Support Portal

The fastest path to resolve your technical request

Search our Knowledge Base for instant answers or create a request to connect directly with your local SICK expert for quick resolution. For full functionality simply log in in with your SICK ID or register.
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Knowledge Base
Info about Support Portal
FAQ: How to use the SICK Support Portal
Collection of frequent questions & its answers
FAQ
Most Recent Articles
How to connect the LMS511 Bulkscan to an encoder
Explains how to connect an encoder to the bulkscan.
Tutorial
Different ways to change field polygons in the object detection application
ways to change field polygons.
Tutorial
picoScan100: Connect to MATLAB via Native ROS 2
Connect picoScan100's native ROS 2 node to MATLAB ROS Toolbox via DDS. No SICK driver needed.
Tutorial
KTM - Quality of Run
Explains how the QoR (Quality of Run) works, which is available via IO-Link.
Application /Product Knowledge
Logistic Analytics 4.6.3 Release & Installers
Logistic Analytics 4.6.3 Release Announcement
Release Note
Top Rated Articles
HF Transponder Memory Structure
Information about the memory structure of a HF transponder
Tutorial
UHF Transponder Memory Structure
Information about the memory structure of an UHF transponder according to ISO/IEC 18000-63 and EPCglobal of GS1
Tutorial
picoScan100: rosbag recordings
picoScan100 data recordings in rosbag format.
Application /Product Knowledge
picoScan100: How to use a contour as a reference?
This video explains how to use a contour as a reference.
Tutorial
picoScan100: How to output the perpendicular distance of a field?
This video explains how to output the perpendicular distance of a field.
Tutorial