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Support Portal

Welcome to the Support Portal

The fastest path to resolve your technical request

Search our Knowledge Base for instant answers or create a request to connect directly with your local SICK expert for quick resolution. For full functionality simply log in in with your SICK ID or register.
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Knowledge Base
Info about Support Portal
Support Portal - Introduction
Short video giving you an overview of the main features and how to use the SICK Support Portal.
Tutorial
Frequently Asked Questions Support Portal
Collection of frequent questions & its answers
FAQ
Most Recent Articles
InspectorP6xx Firmware releases
Firmware releases for InspectorP6xx devices
Release Note
TMM88D energency message 0x5040
What is the meaning of the emercency message 0x5040 of the inclinationsensor TMS88D and TMM88D?
FAQ
Field Analytics 1.3.4.1 Release & Installers
Release Note for FA 1.3.4.1
Release Note
Logistic Analytics 4.6.3 Release & Installers
Logistic Analytics 4.6.3 Release Announcement
Release Note
SICK Nova releases
Links to SICK Nova release notes and release details, and links to download Nova API, SICK Machine Vision Viewer, SICK Machine Vision ZIP .NET SDK and Nova
Release Note
Top Rated Articles
HF Transponder Memory Structure
Information about the memory structure of a HF transponder
Tutorial
UHF Transponder Memory Structure
Information about the memory structure of an UHF transponder according to ISO/IEC 18000-63 and EPCglobal of GS1
Tutorial
picoScan100: rosbag recordings
picoScan100 data recordings in rosbag format.
Application /Product Knowledge
Release notes NAV3xx
Release Notes for all NAV3xx
Release Note
picoScan100: How to use a contour as a reference?
This video explains how to use a contour as a reference.
Tutorial