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Support Portal

Welcome to the Support Portal

The fastest path to resolve your technical request

Search our Knowledge Base for instant answers or create a request to connect directly with your local SICK expert for quick resolution. For full functionality simply log in in with your SICK ID or register.
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Knowledge Base
Info about Support Portal
FAQ: How to use the SICK Support Portal
Collection of frequent questions & its answers
FAQ
Most Recent Articles
Field Analytics 1.3.4.1 Release & Installers
Release Note for FA 1.3.4.1
Release Note
Field Analytics 1.3.4 Release & Installers
Release Note for FA 1.3.4
Release Note
picoScan150 Software license and functions
This article describes licenses packages and functions of the picoScan150.
FAQ
PLOC2D Overview and Software
Release Note
SIG300 - download logs
This article describes how to save additional log messages from a SIG300.
Application /Product Knowledge
Top Rated Articles
HF Transponder Memory Structure
Information about the memory structure of a HF transponder
Tutorial
UHF Transponder Memory Structure
Information about the memory structure of an UHF transponder according to ISO/IEC 18000-63 and EPCglobal of GS1
Tutorial
picoScan100: rosbag recordings
picoScan100 data recordings in rosbag format.
Application /Product Knowledge
Release notes NAV3xx
Release Notes for all NAV3xx
Release Note
picoScan100: How to use a contour as a reference?
This video explains how to use a contour as a reference.
Tutorial