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Support Portal

Welcome to the Support Portal

The fastest path to resolve your technical request

Search our Knowledge Base for instant answers or create a request to connect directly with your local SICK expert for quick resolution. For full functionality simply log in in with your SICK ID or register.
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Knowledge Base
Info about Support Portal
FAQ: How to use the SICK Support Portal
Collection of frequent questions & its answers
FAQ
Most Recent Articles
How to update Triton firmware
Tutorial on how to update Triton firmware.
Tutorial
Triton Floor-LOC Release Notes
Release notes for Triton Floor-LOC.
Release Note
PLB Plugins Software
This page contains the software for all released plugins for PLB.
Release Note
SICK ConnectX 2.1.6 (SICK AppEngine)
Release Notes of SICK ConnectX 2.1.5 (SICK AppEngine)
Release Note
Intelletto Keyboard Raw Mode with Lector6xx
How Lector6xx interact with an Intelletto HID converter to send Keyboard Raw Mode
Tutorial
Top Rated Articles
HF Transponder Memory Structure
Information about the memory structure of a HF transponder
Tutorial
UHF Transponder Memory Structure
Information about the memory structure of an UHF transponder according to ISO/IEC 18000-63 and EPCglobal of GS1
Tutorial
picoScan100: rosbag recordings
picoScan100 data recordings in rosbag format.
Application /Product Knowledge
How to interpret the process data of a MPA
The article explains how to interpret the process data of a MPA.
Application /Product Knowledge
picoScan100: How to use a contour as a reference?
This video explains how to use a contour as a reference.
Tutorial