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Support Portal

Welcome to the Support Portal

The fastest path to resolve your technical request

Search our Knowledge Base for instant answers or create a request to connect directly with your local SICK expert for quick resolution. For full functionality simply log in in with your SICK ID or register.
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Knowledge Base
Info about Support Portal
Support Portal - Introduction
Short video giving you an overview of the main features and how to use the SICK Support Portal.
Tutorial
Frequently Asked Questions Support Portal
Collection of frequent questions & its answers
FAQ
Most Recent Articles
Which CFS50 replacements for the CNS50-AA... (plug in shaft with rubber stator coupling) are available?
FAQ
Convert PAC50 IO-Link process data into bar
Calculate the pressure value from the 2-byte raw process data using the gradient, zero point offset, and given formula.
Application /Product Knowledge
Lector8 & CLV8 Series Command Protocol
Complete reference for all device parameters and methods accessible via the command interface.
Application /Product Knowledge
Which mDNS hostnames are available in addition to "sec200-sick.local"?
How to easily identify and connect to a specific SEC200 without knowing its IP address.
Application /Product Knowledge
SOPAS settings for the TMM22 / TMS22 basic
SOPAS settings for the TMx22 basic
FAQ
Top Rated Articles
HF Transponder Memory Structure
Information about the memory structure of a HF transponder
Tutorial
UHF Transponder Memory Structure
Information about the memory structure of an UHF transponder according to ISO/IEC 18000-63 and EPCglobal of GS1
Tutorial
picoScan100: rosbag recordings
picoScan100 data recordings in rosbag format.
Application /Product Knowledge
Release notes NAV3xx
Release Notes for all NAV3xx
Release Note
TiM1xx - Evaluation Properties
What is the setting response time and delay time doing?
FAQ