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Support Portal

Welcome to the Support Portal

The fastest path to resolve your technical request

Search our Knowledge Base for instant answers or create a request to connect directly with your local SICK expert for quick resolution. For full functionality simply log in in with your SICK ID or register.
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Knowledge Base
Info about Support Portal
Support Portal - Introduction
Short video giving you an overview of the main features and how to use the SICK Support Portal.
Tutorial
Frequently Asked Questions Support Portal
Collection of frequent questions & its answers
FAQ
Most Recent Articles
Lector8 & CLV8 Series: Command Protocol
Complete reference for all device parameters and methods accessible via the command interface.
Application /Product Knowledge
TMM88S / TMS88S – Pro: Sensor Operation Quickstart
Tutorial
RFU6xx: How to use Tag arrival and tag departure events
Explanation how to use the ATS (Adaptive Transponder Suppression) Filter and Arrival and Departure Event for RFU6xx
Tutorial
RFU6xx: Parameter Description
Parameter description for RFU6xx devices
Application /Product Knowledge
RFID: UHF Transponder Memory Structure
Information about the memory structure of an UHF transponder according to ISO/IEC 18000-63 and EPCglobal of GS1
Application /Product Knowledge
Top Rated Articles
picoScan100: rosbag recordings
picoScan100 data recordings in rosbag format.
Application /Product Knowledge
Release notes NAV3xx
Release Notes for all NAV3xx
Release Note
TiM1xx - Evaluation Properties
What is the setting response time and delay time doing?
FAQ
picoScan100: How to use a teached background for field evaluation?
This video explains how to use a teached background for field evaluation.
Tutorial
picoScan100: How to use a contour as a reference?
This video explains how to use a contour as a reference.
Tutorial