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Support Portal

Welcome to the Support Portal

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Search our Knowledge Base for instant answers or create a request to connect directly with your local SICK expert for quick resolution. For full functionality simply log in in with your SICK ID or register.
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Knowledge Base
Info about Support Portal
FAQ: How to use the SICK Support Portal
Collection of frequent questions & its answers
FAQ
Most Recent Articles
Upgrade Issue Workaround
Instance Management Error Workaround
Application /Product Knowledge
Accurate Docking for Mobile Robots with Triton
An application note on how to use Triton for high accuracy docking (teach and repeat style) without infrastructure.
Application /Product Knowledge
How to connect external illumination to Inspector83x
Tutorial
picoScan150: Possible challenges and countermeasures in outdoor applications
This page considers outdoor conditions and lists the corresponding specifications and integrated measures. Then, possible additional measures are explained
Application /Product Knowledge
Has the hardware design of the PGT-08-S/1036616 changed? What points need to be considered before operating the PGT-08-S?
Has the hardware design of the PGT-08-S/1036616 changed? What points need to be considered before operating the PGT-08-S?
FAQ
Top Rated Articles
HF Transponder Memory Structure
Information about the memory structure of a HF transponder
Tutorial
UHF Transponder Memory Structure
Information about the memory structure of an UHF transponder according to ISO/IEC 18000-63 and EPCglobal of GS1
Tutorial
picoScan100: rosbag recordings
picoScan100 data recordings in rosbag format.
Application /Product Knowledge
picoScan100: How to use a contour as a reference?
This video explains how to use a contour as a reference.
Tutorial
picoScan100: How to output the perpendicular distance of a field?
This video explains how to output the perpendicular distance of a field.
Tutorial