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Support Portal

Welcome to the Support Portal

The fastest path to resolve your technical request

Search our Knowledge Base for instant answers or create a request to connect directly with your local SICK expert for quick resolution. For full functionality simply log in in with your SICK ID or register.
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Knowledge Base
Info about Support Portal
FAQ: How to use the SICK Support Portal
Collection of frequent questions & its answers
FAQ
Most Recent Articles
SIG300 - download logs
This article describes how to save additional log messages from a SIG300.
Application /Product Knowledge
picoScan100: AI-Ready Integration Context
A knowledge base designed to be injected into AI coding agents.
Application /Product Knowledge
sick_perception_sdk
A modern C++17 SDK for developing applications with lidar sensors, providing access to sensor configuration, scan data, and integration examples.
Application /Product Knowledge
What points need to be checked if programming with the PGT-08-S/1036616 does not work?
What points need to be checked if programming with the PGT-08-S/1036616 does not work?
Application /Product Knowledge
Stream Setup releases
Stream Setup release. Software used for connecting to and configuring Ranger3 and Ruler3xxx devices.
Release Note
Top Rated Articles
HF Transponder Memory Structure
Information about the memory structure of a HF transponder
Tutorial
UHF Transponder Memory Structure
Information about the memory structure of an UHF transponder according to ISO/IEC 18000-63 and EPCglobal of GS1
Tutorial
picoScan100: rosbag recordings
picoScan100 data recordings in rosbag format.
Application /Product Knowledge
picoScan100: How to use a contour as a reference?
This video explains how to use a contour as a reference.
Tutorial
picoScan100: How to output the perpendicular distance of a field?
This video explains how to output the perpendicular distance of a field.
Tutorial