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Support Portal

Welcome to the Support Portal

The fastest path to resolve your technical request

Search our Knowledge Base for instant answers or create a request to connect directly with your local SICK expert for quick resolution. For full functionality simply log in in with your SICK ID or register.
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Knowledge Base
Info about Support Portal
FAQ: How to use the SICK Support Portal
Collection of frequent questions & its answers
FAQ
Most Recent Articles
SICK ConnectX 2.1.5 (SICK AppEngine)
Release Notes of SICK ConnectX 2.1.5 (SICK AppEngine)
Release Note
ANS58/ANM58 PROFINET - Comissioning in TIA Portal via Technology object
Tutorial
ANS/ANM58 PROFINET - Connecting to SOPAS ET
Tutorial
ANS58/ANM58 PROFINET - Standard comissioning in TIA portal
Tutorial
How to analyze Triton floor maps and logs
A tutorial on how to analyze a Triton floor map or logs using the Python tools from the AccerionSDK repository.
Tutorial
Top Rated Articles
HF Transponder Memory Structure
Information about the memory structure of a HF transponder
Tutorial
UHF Transponder Memory Structure
Information about the memory structure of an UHF transponder according to ISO/IEC 18000-63 and EPCglobal of GS1
Tutorial
picoScan100: rosbag recordings
picoScan100 data recordings in rosbag format.
Application /Product Knowledge
How to interpret the process data of a MPA
The article explains how to interpret the process data of a MPA.
Application /Product Knowledge
picoScan100: How to use a contour as a reference?
This video explains how to use a contour as a reference.
Tutorial