Your SICK ID gives you access to our extensive range of services. This includes direct online orders, price and availability checks, and access to our digital services.
Start with powering the SID by connecting the power plug (standard accessory) to an appropriate 24 V DC power supply unit.
On sick.com, there is also further accessory available, e.g. power units for operations or network connection cables.
The SID will boot automatically after powering. Wait up to 20s until the SID is ready.
Connecting SID
SID configuration can be performed both locally through the panel and remotely through a PC. When accessing the configuration pages remotely, simply type in the IP address of the SID.
By default, the ethernet network connection is set to DHCP. If necessary, use the configuration to change to a static IP address.
Navigating
Navigation is activated within certain areas of the display. This allows the user to switch between tabs (URLs) or to navigate to specific areas within the browser.
Switching TABs
Swipe down in area A to switch between tabs.
Navigation buttons
Hold the bottom corner (right or left, as configured) and the navigation buttons will appear. The buttons are:
Home: Returns to the cockpit page
Return: Returns to the previously viewed page
Refresh: Refreshes the current page
Left arrow: Accesses the previous page
Right arrow: Accesses the next page
These hot areas can be enabled or disabled, refer to the configuration manual on sick.com.
Customize settings
Various settings are available, e.g. regional, time or display settings. In addition, settings like user navigation rights, VNC server or certificates can be adjusted.
Ensure changing the default password during first login. The password can be changed on login page.
Using the integrated browser
The built-in browser can be used to show webpages. This can be a webpage hosted on another device, or the e.g. Docker and AppSpace apps running on the SID itself.
When multiple URLs are entered, the first one will be showed when the SID boots (kiosk mode). The other URLs will be opened as tabs in the background.
The URLs can be changed in the browser configuration.
If multiple URLs are entered, switching tabs is done in the Web Browser Manager.
When manually installed Linux packages should be removed
When other methods fail
This tool is for SICK internal usage only. Create a support ticket in case you need help.
When updating a device running a non-SICK firmware with USB method, the standard password will not be changed. It can be changed manually, revere to the "Passwords" section on this page.
Also the bootup logo and the device information on the information screen is not fully updated. Use the SD card update method instead!
Docker runtime
The docker runtime can be deployed on the SID to run custom containers or use SID as SICK AppSpace device.
In general, it is recommended to pull the desired container from a repo instead of loading it as tar-ball. This is due to limited storage availability on the SID.
Deploy docker runtime
Make sure to regularly update to the latest docker runtime!
Root login to the SID must be configured (see Q&A section: Get ssh root access to the device?)!
For easy deployment, a docker debian package is available in the download section: docker_and_docker_compose_*_arm64.deb
# Copy the docker debian package to SID (see Q&A section: "How to copy files to SID filesystem?")
User and password must be set within the first 5 minutes after starting. Fix this by manually stopping and restarting the Portainer container.
AppSpace
SID with docker runtime is SICK AppSpace ready! For SICK AppEngine, a runtime license is necessary: 1615372
Follow the SICK AppEngine (docker) Getting Started, to run the SICK AppEngine container using Portainer. Run SICK AppEngine container with e.g. port 8081 to avoid port conflicts.
Remove SICK AppEngine*arm64.tar.gz file after successful import in docker engine to save flash storage.
Q&A
How to display Docker or AppSpace UIs?
How to display device information?
To display device info, e.g. the firmware version, go to the device information screen.
Passwords
For firmware versions older than 4.2.5, the standard password for the UI is "sick".
Further user and root passwords are listed here. Please create a support ticket if you don't have access.
Change the standard password after first login! To change the password, click on "Change password" during next login.
With firmware 4.2.5 and newer, the password will be set after first boot.
USB keyboard usage
Connect USB keyboard to the SID.
Press STRG - ALT - F1 to enter the console.
Login with root
# Change keyboard layout
loadkeys de
Log-out with STRG -D.
Close console with STRG - ALT - F2.
Lost configuration password
# Remove password file
rm/etc/elcgi/config/password
# Reboot
reboot
Password is reset to default password.
Get ssh root access to the device
Create your own ssh keyfile and save it to ~/.ssh on Linux or C:/Users/USER/.ssh on Windows.
Icacls $Keyfile /c/t/RemoveAdministrator BUILTIN\Administrators BUILTIN Everyone System Users
Make sure you can ping the device via ethernet. You may have to change the IP address of the following commands according to your configuration.
# Open PowerShell and connect via user browser (=> enter PW); then become root (=> enter PW); then authorize public key from above (change if necessary)
