FAQ

[Lector85x] General Troubleshooting Guide

Article No: KA-09592

Version: 1.3

Subject to change without notice

Use this article to troubleshoot issues with the Lector85x. It highlights the top 10 most common problems encountered with the Lector85x

Have you checked the T&T Systems General Troubleshooting Guide?

Does the device get triggered and flashes with new object? (visual feedback)
Does the device show any errors on the diagnostic page?
Does the device decode all images in the sequence? (Using the live image sequence)
Does the start & stop of image capturing is correct? (Using the live image sequence)
Is the image quality for sharpness and brightness sufficient for code reading (good-read)? (Using the live image sequence)
Does the codes in the live image sequence gets read at least 2 times in sequence? (Using the live image sequence)
Is the barcode position correct in 30mm tolerance? (output format)

Illumination does not flash

Errors on device

Decoding time problems

Image Quality problems (codes are not read)

Is the brightness being sufficient for code reading?
Is the focus set by the assistant and the code read in live image?
If there are blurred codes – is the inserted max speed correct?
Is the calculated shutter time same as manual calculated one? {Min module width / speed}

Assignment problems (codes are read but not assigned)

Keywords:
Lector85x, Troubleshooting