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Resolved FA startup issue when patched over FA 1.1+1.2 patch installs
MySQL native password updated
Installer popup appearing when patching over FA 1.3.3 and FA 1.3.2 patch installer
Customer required actions
Please upgrade to 1.3.4.1 as soon as possible. For users with 1.2.X or older, please use the patch installer to upgrade to 1.3.0 first before patching to 1.3.4.1.
Hardware & software compatibility
Operating Systems:
Windows 11 (64 bit)
Windows 10 (64 bit)
Windows Server 2019
Windows Server 2022
Windows Server 2025
Required Disk Space:
Depends on application. Contact SICK product support for hardware requirements.
Minimum 2 GB for installation. 3-4 GB SSD Recommended
Required Disk Type:
Solid State Drives (SSDs) with high-write endurance are highly recommended.
Processor:
Minimum Intel Core i5
Recommended i7 (2.30 GHz)
Memory (RAM):
16 GB DDR3L or higher is recommended
Screen Resolution:
1920 x 1080 (16:9) aspect ratio is recommended for optimal viewing
Browsers:
Google Chrome (Version 148.0.7778.217)
Mozilla Firefox (Version 147.0.2)
Microsoft Edge (Version 149.0.4022.52)
Pre-requisite software:
Java Runtime Environment 17.0.6
MySQL 8.4.8 (MySQL Database is recommended for sites where heavy load is expected)
Influx v2.7.1 (Influx Database is recommended for historian to store the records)
Runtimes and Databases are bundled with the installation package and will
be installed/updated automatically if they do not exist on the target machine
Known limitations & issues
Direct patching over FA 1.X will not work due to MySQL upgrade compatibility pre-requisites
For Windows Server 2025: Dashboard import fails with 503 Service Unavailable error when importing dashboards configured with Pub/Sub-based data sources on Windows Server 2025 using FA 1.3.x installers
User manual under Help icon does not have updated stats as per FA 1.3.4.1
Aggregation filter fails with “Only Numeric Values Allowed” error when querying numeric data due to conflicting field data types across data sources. (Resolution Document enclosed in this email)
Cloned MQTT data source receives data from older topic (Resolution Document enclosed in this email)
Legal Information
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