Support Portal

New Support Portal available

This article provides a brief overview of the new Support Portal, it's key benefits and information on how to access it.

Table of Contents

Introduction

In line with our commitment to provide you comprehensive support for our entire product range, we are pleased to announce the launch of our new Support Portal. This new support platform is now available for use. 

Please be advised that the new Support Portal has recently been launched and therefore does not yet contain all knowledge articles. 

Find below a brief overview of the new Support Portal, it's key benefits and information on how to access it.

Key benefits of the new Support Portal

The new Support Portal provides high-quality technical support from our experts, offering the following benefits:

 

Furthermore, the new Support Portal offers additional benefits, including:

  • Enhanced Support Platform: The new SICK Support Portal will allow you to submit and manage requests across the entire SICK product portfolio. 

  • One login for all your Digital SICK Services: With your personal SICK-ID, you will have access to our new Support Portal and many other SICK Services such as the AssetHub, our Webshop and many other Digital Services.

The launch of the new Support Portal with these features and benefits is just the first step. Further improvements will enhance your user experience in future. 

Support Portal access

Access the SICK Support Portal via your personal SICK-ID.

If you are already fully registered, you may use the Support Portal right away.

If you are not yet fully registered, you can register yourself via sick.com.

If you are having trouble logging in please contact us.

 

More information can be found here: Support Portal Registration

Keywords:
Support Portal