This article contains release notes for AI-Assist software releases. The latest software is version 2.0.2, released in June 2026.

The latest AI-Assist software is available in the AppPool. Please contact SICK support if an older software version is required.

Further informartion and downloads for the product Visionary AI-Assist are available here.

The releases listed in this article are only supported by the following Visionary-B Two devices:

• V3S146-1ABBBCA
• V3S146-1ABBBAA

The latest version 2.0.2 requires at least firmware version:

• 4.3.3

The process for updating the device firmware is described on the firmware release page.

Important Notice: AI‑Assist 1.4.0 is incompatible with firmware 4.3.3. Firmware downgrades are not supported, so reverting to version 1.4.0 is not possible after updating.

• SICK AppManager software tool
• Operating systems:
  • Windows 7 (32 bit and 64 bit), Windows 10 or Windows 11
  • Ubuntu Linux 14.04, 16.04, 18.04, 22.04 on x86_64 (64 bit)
  • Raspian Buster on ARM32 (32 bit)
• 1 GHz CPU or comparable and at least 1 GB RAM
• Free hard disk space: 250 MB
• Ethernet: 100 MBit/s or higher. 1 Gbit/s or faster is recommended for best performance during configuration of the device

Please follow the instructions below and carefully read the release notes before starting the installation of the AI-Assist software.

Important Notice:
Please make sure the minimum required firmware is installed. It can be found in the chapter “Supported Firmware”.

If necessary, update the device firmware before the update of the software.

The AI-Assist configuration is not preserved during the software update process. Use SICK AppManager to create a backup of the existing AI-Assist configuration. The resulting *.sbpk file can also be used to duplicate the configuration.
Any licenses will be retained during the software update process.

You can find a how-to video here.

Note: Due to major technical changes, configurations exported with AI-Assist version 1.4.0 are not fully compatible with version 2.0.2. We recommend setting up a new configuration with version 2.0.2, subsequently creating a backup of the configuration, which can then be used for duplication in future deployments. 

To update the software of your device using Sick AppManager, follow these steps:

1. Launch Sick AppManager and ensure your device is connected.
2. In the upper left pane, click Search devices.
3. Double-click the listed device you want to update.
4. The device and app data will now appear in the lower left pane.
   • If the device information does not appear there, ensure that the IP configuration of your Ethernet adapter is compatible with the device IP.
   • You can find a how-to video here.
5. In case there are any Apps installed on the device: Delete all Apps
6. In the upper right window pane, click on the "Local Packages" tab and choose the software file (*.sapk). If the correct software file is not listed click on the ➕ symbol (Add packages to repository).
7. Finally, click on install and follow the on-screen instructions.
8. When prompted for credentials, log in using the Service user level.
   User: Service
   Password: [your custom password]
   💡 If the password has not been changed, the default is: CUST_SERV

You can find a how-to video here.

If you have installed the AI-Assist software on a device for the first time, you must activate the software with a corresponding license key. You can obtain it on sick.com or via your local sales representative.

How to activate a licenses can be found here.

Product documentation such as the operating instructions, technical datasheet and mechanical drawings of the Visionary AI-Assist are available on sick.com.

For general questions please contact your local SICK subsidiary first hand.
Contact information to all SICK subsidiaries: https://www.sick.com/de/en/contact/worldwide

For Software, Software as a Service or Products containing Software, the following terms and conditions shall apply: (i) SICK’s General Terms and Conditions for the Supply of Software Products (“AVB Software SICK”, available at www.sick.com). And/or (ii) SICK’s General Terms and Conditions for Software as a Service (“AVB SaaS SICK”, available at www.sick.com).

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Original document:

This document is an original document of SICK AG.

About this document:

This document contains details of changes and their impacts. The respective operating instructions can be found at www.sick.com