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Knowledge Base
Info about Support Portal
Support Portal Registration
This article describes how to get access to the new Support Portal. Please follow the instructions below, and if necessary, use the contact form as shown in the segment “Problems with registration" to let us help you.
Tutorial
FAQ: How to use the SICK Support Portal
Collection of frequent questions & its answers
FAQ
New Support Portal available
This article provides a brief overview of the new Support Portal, it's key benefits and information on how to access it.
Application /Product Knowledge
Most Recent Articles
[IPCam] Save Image failed with Axis IPCam and SIM2000-p
IPCam was reachable but image could not be stored.
FAQ
[T&T Systems] General Troubleshooting Guide
FAQ
[Lector85x] General Troubleshooting Guide
Use this article to troubleshoot issues with the Lector85x. It highlights the top 10 most common problems encountered with the Lector85x
FAQ
[ICR8xx-4] Use the Conveyor View for investigations
Use the Conveyor View for the first simple investigations on the ICR to troubleshoot malfunctions.
FAQ
picoScan100: How-to videos?
This extensive collection of picoScan150 video tutorials is designed for users of all levels, from beginners to advanced. These language-neutral videos (without sound) will guide you through everything you need to know.
Application /Product Knowledge
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Inspector83x firmware releases
Firmware for Inspector83x.
Release Note
picoScan100: rosbag recordings
picoScan100 data recordings in rosbag format.
Application /Product Knowledge
Reaction Time Testinput Pin2 WTB4SC-3P2262 IO-Link
Describes the reaction time of a test input via Pin2 WTB4SC IO-Link.
Application /Product Knowledge
MLG2 Pro - Pallet differentiation via “Object Recognition”
The article explains how to use the MLG2 Pro to differentiate between various types of pallets via "object recognition".
Application /Product Knowledge
guiding of thicker objects with WebChecker MLG - Part 1
The article answers the question whether or not the WebChecker MLG is suited for thicker objects and lists some restrictions - Part 1.
Application /Product Knowledge