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This article describes how to get access to the new Support Portal. Please follow the instructions below, and if necessary, use the contact form as shown in the segment “Problems with registration" to let us help you.

Collection of frequent questions & its answers

This article provides a brief overview of the new Support Portal, it's key benefits and information on how to access it.

Information about the memory structure of a HF transponder

Information about the memory structure of an UHF transponder according to ISO/IEC 18000-63 and EPCglobal of GS1

Firmware releases for InspectorP6xx devices

There is a difference, at Hiperface / Hiperface DSL encoders at the serial number. You have a serial number on the type label and a serial number stored in the EEprom.

The CNS50 (DiCoder) encoder series

picoScan100 data recordings in rosbag format.

The article explains how to interpret the process data of a MPA.

Describes the reaction time of a test input via Pin2 WTB4SC IO-Link.

The article explains how to use the MLG2 Pro to differentiate between various types of pallets via "object recognition".

This tutorial explains how to read and write ISDUs with IOLG2 on Rockwell PLC over EIP.